Terms of Use

Effective Date: 1 January 2026

Acceptance of Terms

By accessing and using the Velocity Arc website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Use of Services

Velocity Arc provides private aviation services including but not limited to aircraft charter, aircraft management, and aviation consulting. All services are subject to availability and our standard terms and conditions of carriage.

Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this requirement.

Account Responsibilities

If you create an account with us, you are responsible for:

Booking and Payment Terms

Quotations

All quotations are valid for 48 hours unless otherwise stated and are subject to aircraft availability and regulatory approvals.

Payment

Payment terms are specified in individual service agreements. Generally:

Cancellation Policy

Cancellation terms vary by service type and are detailed in your service agreement. Cancellation fees may apply.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Velocity Arc Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

User Conduct

You agree not to use our website or services to:

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

We do not warrant that our services will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, Velocity Arc Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

Our total liability for any claims shall not exceed the amount paid by you for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Velocity Arc Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

Aviation Safety and Regulations

All flights are subject to:

The pilot in command has final authority over all flight decisions. Safety considerations always take precedence over schedule.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government actions, natural disasters, or technical failures.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. If informal resolution fails, disputes may be resolved through:

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Velocity Arc Limited regarding use of our website and services.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Use, please contact:

Velocity Arc Limited
45 Berkeley Square
Mayfair, London W1J 5AT
United Kingdom
Email: [email protected]
Company Registration Number: 07856432